Privacy Policy – Effective Date: January 7, 2025

At NeonBina, we are committed to protecting your privacy and ensuring a secure and enjoyable shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website neonbina.com or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from users: personal information and non-personal information.

  • Personal Information: This includes data you provide directly to us, such as your name, email address, phone number, shipping address, and payment information. You provide this information when you create an account, place an order, or contact us.
  • Non-Personal Information: This includes data about your interaction with our website, such as your IP address, browser type, device type, and browsing behavior. We use this information to improve our website’s performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and fulfill your purchases.
  • Provide customer service and respond to inquiries.
  • Improve our website, products, and services.
  • Send marketing communications (if you opt-in).
  • Prevent fraud and ensure the security of our transactions.

3. Data Protection and Security

We employ industry-standard security measures to protect your personal information. Your sensitive data (such as payment details) is encrypted using SSL (Secure Socket Layer) technology, ensuring that your information remains secure during transmission.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the complete security of your data.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as necessary to process your order or comply with legal obligations. Third parties that help us process payments or fulfill orders (such as payment gateways, shipping companies) may have access to your data, but they are bound by confidentiality agreements.

We may also share your data with law enforcement or regulatory bodies if required by law.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels) to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccurate personal information.
  • Delete: Request the deletion of your personal information (subject to certain conditions).
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@neonbina.com.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by NeonBina. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

This Privacy Policy is effective as of January 7, 2025. By using our website and services, you consent to the practices outlined in this policy.