Privacy Policy – Effective Date: March 6, 2025

At NeonBina, we prioritize your privacy and are dedicated to ensuring a secure and seamless shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit neonbina.com or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We gather two types of information:

  • Personal Information: This includes details you provide directly, such as your name, email, phone number, shipping address, and payment information when you create an account, place an order, or contact us.
  • Non-Personal Information: This includes data collected automatically, such as your IP address, browser type, device type, and browsing behavior. We use this information to improve website performance and enhance user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders efficiently.
  • Provide customer support and address inquiries.
  • Enhance our website, products, and services.
  • Send marketing communications (only if you opt-in).
  • Prevent fraud and maintain transaction security.

3. Data Protection and Security

We implement industry-standard security measures, including SSL encryption, to safeguard your personal data. However, while we strive to protect your information, no online data transmission is entirely secure.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third parties (such as payment processors and shipping companies) necessary to complete your order. These partners adhere to strict confidentiality agreements.
  • Legal authorities when required by law or to protect our rights and prevent fraud.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience, remember your preferences, and provide personalized content. You may modify your browser settings to disable cookies, though some site functionalities may be affected.

6. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccuracies in your information.
  • Request deletion of your personal data (subject to certain legal obligations).
  • Opt-out of marketing emails by clicking “unsubscribe” in our emails or contacting us.

To exercise your rights, please contact us at info@neonbina.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill business and legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to external sites. NeonBina is not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Effective Date. We recommend reviewing this policy regularly to stay informed.

10. Contact Us

For any questions or concerns, please reach out to us:

Email: info@neonbina.com
Phone: (215) 782-3359